Pillars of Safe AI Use
Guidelines for safe AI use in your organization. Four principles to use AI powerfully while maintaining control.
Using AI effectively isn't about avoiding it. It's about using it wisely. These four pillars provide a practical framework for daily AI use that keeps you sharp, accurate, secure, and connected.
Looking for a quick reference? See the Safe Use Checklist for a condensed version of these principles. This page expands on each pillar with detailed guidance and examples.
The Four Pillars
These principles distill everything from Why AI Gets Things Wrong and Risks and How to Navigate Them into actionable daily practices.
1. Keep Thinking
Core principle: AI enhances, never replaces your judgment.
AI is a tool to amplify your capabilities, not a replacement for your brain. Your critical thinking, creativity, and decision-making must stay active.
In Practice
Use AI to explore options, then decide yourself:
- Generate multiple approaches with AI
- Evaluate them with your expertise
- Make the final call based on your judgment
Question outputs, explore alternatives, stay curious:
- Ask "why?" and "what else?" constantly
- Challenge suggestions that seem too easy or perfect
- Look for gaps, assumptions, and weak reasoning
Set boundaries for human-first tasks:
- Strategic decisions: always yours
- Ethical judgments: always yours
- Creative vision: AI assists, you lead
- Final decisions: review and own them
Regularly work without AI:
- Practice solving problems independently
- Keep your thinking sharp through regular exercise
- Compare your approach to AI's to learn from both
Remember: When you stop thinking deeply, your mental muscles atrophy. Use AI as a sparring partner, not a replacement.
2. Stay Critical
Core principle: AI guesses; you verify.
AI is confident even when wrong. Your job is to verify what matters and challenge what doesn't make sense.
In Practice
Always check facts, sources, and reasoning:
- Verify statistics, dates, citations, and claims
- Cross-check with trusted sources or experts
- Use search features when available to ground responses in real data
- Never share AI output externally without review
Challenge confident-sounding errors:
- Question outputs that sound too perfect
- Test claims against your knowledge
- Ask AI to explain its reasoning, then evaluate it
Compare AI output with your own knowledge:
- Use your expertise as a filter
- Notice when AI contradicts what you know
- Catch bias, stereotypes, or skewed perspectives
Treat AI as a draft, not a final product:
- All AI outputs need human review
- Add your expertise, context, and judgment
- Improve, refine, and personalize before using
Warning: AI's confident tone can trick you into skipping verification. Resist this. Always verify what matters.
3. Stay Secure
Core principle: We protect infrastructure. You protect secrets.
MomentumAI provides a secure environment, but you're responsible for what you share. Think before you type.
In Practice
Work inside MomentumAI's secure workspace:
- Use MomentumAI for work involving any sensitive data
- Understand which tools are safe for which data
- Follow your organization's AI policies
- See our Trust Center for details
Never share passwords, IDs, or confidential details:
- No passwords, PINs, credit card numbers, medical IDs
- No client secrets, proprietary data, or competitive information
- No personal information that could cause harm if leaked
- When in doubt, leave it out
Follow your organization's data policies:
- Know what's classified as confidential
- Understand data handling requirements
- Get approval for unclear cases
- Report potential data exposure immediately
Type like your prompt might become public:
- If you wouldn't say it in a public forum, don't type it
- Redact sensitive details from examples
- Use fictional data instead of real sensitive information
- Regularly audit what you've shared in chat histories
Best practice: Default to sharing less rather than more. You can always add context; you can't un-share sensitive data.
4. Stay Human
Core principle: Collaboration beats isolation.
AI is a productivity tool, but human connection drives creativity, empathy, and meaningful work. Don't let efficiency kill collaboration.
In Practice
Use AI to prepare, then discuss with humans:
- Generate ideas with AI, refine them with colleagues
- Draft with AI, get feedback from people
- Research with AI, discuss findings with your team
Keep learning, practicing, and creating independently:
- Don't let AI do everything for you
- Practice skills you want to maintain
- Keep building expertise through active learning
- Create things from scratch regularly
Maintain team rituals and real-world connections:
- Keep brainstorms, retrospectives, and planning sessions human-first
- Use face-to-face time for relationship building
- Choose conversation over chat when connection matters
- Balance AI efficiency with human creativity
Recognize when humans are better:
- Building relationships and trust
- Understanding emotional context and empathy
- Navigating complex interpersonal situations
- Making ethical or value-based judgments
- Creative breakthroughs requiring diverse perspectives
Remember: AI makes you faster, but humans make work meaningful. Optimize for both.
Putting It All Together
These four pillars work together to create a balanced approach to AI use:
| Pillar | What It Protects | Daily Practice |
|---|---|---|
| Keep Thinking | Your cognitive skills and independent judgment | Question outputs, make final decisions yourself, work without AI regularly |
| Stay Critical | Accuracy and truth | Verify facts, challenge errors, compare with your knowledge |
| Stay Secure | Confidential data and privacy | Work in secure environments, never share secrets, think before typing |
| Stay Human | Collaboration and connection | Prepare with AI but discuss with humans, maintain team rituals |
Quick Decision Framework
When using AI, ask yourself:
Before using AI:
- Is this task better done with human collaboration?
- Does this involve sensitive data that shouldn't be shared?
- Am I using AI because it's better, or just because it's easier?
While using AI:
- Am I thinking critically about the outputs?
- Am I questioning suggestions or accepting them blindly?
- Is this the kind of task that keeps my skills sharp?
After using AI:
- Did I verify important facts and claims?
- Did I add my own expertise and judgment?
- Would I be comfortable if this output became public?
- Should I discuss this with colleagues before finalizing?
Final Thoughts
AI is a powerful collaborator, but you remain the expert, the decision-maker, and the human in the loop. These pillars aren't restrictions; they're the foundation for using AI to its full potential while staying sharp, accurate, secure, and connected.
Awareness is your best safeguard. Use AI deliberately. Keep your judgment active.
Want to dive deeper into how AI works and why these principles matter? Start with How AI Works or explore specific risks in Why AI Gets Things Wrong.